This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox program directed me to adobe download which was bad

  • 3 replies
  • 0 have this problem
  • 21 views
  • Last reply by JYOuyang

more options

firefox told me to download update to adobe flash player. I clicked the provided link and I think I was directed to bogus adobe flash player site. This version is on my computer.

This happened

Not sure how often

== was prompted by firefox program browser to update adobe

firefox told me to download update to adobe flash player. I clicked the provided link and I think I was directed to bogus adobe flash player site. This version is on my computer. == This happened == Not sure how often == was prompted by firefox program browser to update adobe

All Replies (3)

more options

Have you tried manually downloading the Flash plugin from http://get.adobe.com/flashplayer?

more options

Has anyone tried the ' increase plug in timeout ' option....I read it could help but im pretty much computer illiterate....I turn it on and play my games so im a bit afraid to try this....if anyone has tried ...please let us know if it helped

more options

Pam, first please make sure your Flash plugin is up to date: http://www.mozilla.com/en-US/plugincheck/

The increase time out instructions can found here: Adobe Flash plugin has crashed - Prevent it from happening again