Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Recordiing manager from RealPlayer SP 1.1.4 no loger works with new Firefox 3.6.6. Any solution?

  • 42 replies
  • 4023 have this problem
  • 46 views
  • Last reply by hookanson

more options

Firefox 3.6.4 updated and I lost video download to Real Player. I updated real player to SP 1.1.4 and still no download. (Works fine in IE) Then Firefox updated to 3.6.6 and still does not work

Firefox 3.6.4 updated and I lost video download to Real Player. I updated real player to SP 1.1.4 and still no download. (Works fine in IE) Then Firefox updated to 3.6.6 and still does not work

All Replies (20)

more options

no download with realplayer in firefox 3.6.6

any fix?

more options

how can I go back to an earlier version of firefox in order to use my real player downloads?

more options

Same issue here.

more options

This happens every time Firefox updates, and it's really annoying. Especially since I pay for Gold membership with Real Player and want to download video.

more options

I used to be able to download with real player, but now with 3.6.6 i cannot do so. Help me to fix it. Thanks

more options

just uploaded to 3.6.6 and having the same issue

more options

I would like to know this earlier...

more options

same problem here, unless firefox sort this out asap i m going to change as every time it updates it happens!! fed up !!

more options

Please repair this!

more options

exactly. fix if FireFox, or we go back to LAME IE.

more options

Need this fixed quick mozilla

more options

I have also had this problem with this and previous updates of Firefox. Updating Real Player doesn't help, but neither does switching to Opera.

more options

Same problem. Updated Real Player and Firefox but still no fix. Hate when this happens. Please Fix

more options

HURRY UP AND FIXineed MY MOZILLA AND REALPLAYER

more options

I have the same problem.

more options

Same thing. I updated Mozilla today and lost my Real Player download ability. This is not the first time this happened.

more options

This is a REAL PAIN IN THE ASS! Some videos will only download with the Realplayer downloader.

I hope you can get a quick fix for this.

more options

I have the same but the solution is not with Firefox. Realplayer is a plugin and therefore real need to update their software.

Mozilla need to make sure that their software is working as securely as possible and any additional plugins that we all use are of secondary concern.

The lat time this happened it was simpky a case of regularly checking my RealPlayer SP version and updating it as soon as a new one was out.

more options

john1million, well said. I have the exact same problem and software versions. As before, I regularly check with Realplayer for a fix. I will also attempt the following "fix" from Anonymous and see if it works;

type about:config in the address bar Then in the filter box type dom.ipc.plugins.enabled.npswf32.dll.

Then change the value to false.

After doing this restart firefox and now the realplayer flash downloader should start working again.

more options

The following fix worked for me. The download button appeared as before when I hovered the cursor over the video and the download worked.

type about:config in the address bar Then in the filter box type dom.ipc.plugins.enabled.npswf32.dll.

Then change the value to false.

After doing this restart firefox and now the realplayer flash downloader should start working again.

  1. 1
  2. 2
  3. 3