This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

buton import is not active

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

the buton import is not active

This happened

Every time Firefox opened

the buton import is not active == This happened == Every time Firefox opened

All Replies (1)

more options

Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. In Private Browsing mode some menu items are disabled (grayed) and some features like visited links and others are disabled and not working. You are in Private Browsing mode if you see "Tools > Stop Private Browsing". See Private Browsing - Use Firefox without saving history and http://kb.mozillazine.org/Issues_related_to_Private_Browsing ..... You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History" To see all History settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history UnCheck: [[ ] "Automatically start Firefox in a private browsing session"