This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

suddenly, I can't print any web page. After the print command, it wants to save it as a XPS file.

  • 2 replies
  • 105 have this problem
  • 4 views
  • Last reply by arc001

more options

suddenly I can't print any web page. After the print command it wants me to save as an XPS file and I can't get past that.

This happened

Every time Firefox opened

== few weeks ago

suddenly I can't print any web page. After the print command it wants me to save as an XPS file and I can't get past that. == This happened == Every time Firefox opened == few weeks ago

Chosen solution

In the print dialog, change the selected printer from Microsoft XPS Document Writer to your desired printer.

Read this answer in context 👍 10

All Replies (2)

more options

Chosen Solution

In the print dialog, change the selected printer from Microsoft XPS Document Writer to your desired printer.

more options

I found that Firefox/XPS had deleted all printer driver setups except for the XPS connection. I had to reinstall my printer connection in order to have that selection present in the printer dialogue box.