when clicking websites my Avast 5.0 antivirus notifies me that a malicious URL is trying to access my system or that a Trojan has been prevented from access. The attempted Malware/Trojan is always from the same address:[Ticon.in/nte/kuz/.exe/xhdoe515bvo3
suspicious Maleware / Trojan.
This happened
Every time Firefox opened
== I tried to access a website
Chosen solution
Hello Deaf Dave.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
Also, it's possible that your system is infected with malware. To scan for malware, install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that not all programs detect the same malware!
Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php SuperAntispyware - superantispyware.com AdAware - lavasoftusa.com/software/adaware Spybot Search & Destroy - safer-networking.org/en/index.html Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - freedrweb.com/cureit
If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.
Read this answer in context 👍 2All Replies (2)
Chosen Solution
Hello Deaf Dave.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
Also, it's possible that your system is infected with malware. To scan for malware, install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that not all programs detect the same malware!
Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php SuperAntispyware - superantispyware.com AdAware - lavasoftusa.com/software/adaware Spybot Search & Destroy - safer-networking.org/en/index.html Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - freedrweb.com/cureit
If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.
Hello "Morbus", Thank you for your quick and informative reply. First I would like to provide more information on this attempted Malware/Trojan. I have copied the full addresses for you and/or anyone who may have interest. It follows below.
28.06.2010 07:38:00 Network Shield: blocked access to malicious site 楴祣湯椮⽮瑮⽥畫硥e [ C:\program files\Mozilla Firefox\Firefox.exe ( 5436 ) ] 28.06.2010 08:14:44 Network Shield: blocked access to malicious site 楴祣湯椮⽮瑮⽥畫硥e [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 4476 ) ] 28.06.2010 13:32:53 Network Shield: blocked access to malicious site 楴祣湯椮⽮瑮⽥畫硥e [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 1988 ) ] 28.06.2010 17:51:53 Network Shield: blocked access to malicious site 楴祣湯椮⽮瑮⽥畫硥e [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 5400 ) ] 29.06.2010 13:31:03 Network Shield: blocked access to malicious site ticyon.in/nte/kuz.exe [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 2444 ) ] 29.06.2010 23:15:14 Network Shield: blocked access to malicious site ticyon.in/nte/kuz.exe [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 480 ) ] 30.06.2010 09:36:22 Network Shield: blocked access to malicious site ticyon.in/nte/kuz.exe/wHd0e51a5bV03006f36002Ra38dbe4f108T9ccfa9f8Q000002fe901801F0035010aJ14000601L656e2d55530000000000 [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 5164 ) ] 30.06.2010 22:31:52 Network Shield: blocked access to malicious site ticyon.in/nte/kuz.exe/wHd0e51a5bV03006f36002Ra38dbe4f108T9ccfa9f8Q000002fe901801F0035010aJ14000601L656e2d55530000000000 [ C:\Program Files\Mozilla Firefox\Firefox.exe ( 3600 ) ]
I had failed to mention in my previous comments that each time the attempted attacks took place, a blank Adobe PDF page appeared. As you suggested, I disabled the Adobe add-on and have had no further attacks. I am extremely dilligent in keeping my SuperAntiSpyware Pro, AvastAntiVirus 5.0, ThreatFire, Vista Firewall Control, Malewarebytes and Windows Defender up to date. However, after any attack I always run these in safe mode just as a precaution. I had suspected the Adobe drop-in may have been the culprit because of the page that appeared and your suggested fix has in fact fixed it! Thank you again for your unselfish time in coming to my rescue. "Deaf Dave"
From: notifications@support.mozilla.com Date: 7/1/2010 12:53:40 PM To: deaf-dave358@att.net Subject: Reply notification: when clicking websites my Avast 5.0 antivirus notifies me that a malicious URL is trying to access my system or that a Trojan has been prevented from access. The attempted Malware/Trojan is always from the same address:[ticon.in/nte/kuz/.exe/xhdoe515bvo38d
"Morbus" has posted a reply to a thread you're watching. You can view the thread and reply at the following URL:
https://support.mozilla.com/en-US/forum/1/714170#threadId714337
Message:
Hello Deaf Dave.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
Also, it's possible that your system is infected with malware. To scan for malware, install, update and run these programs in this order. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that not all programs detect the same malware!
Malwarebytes' Anti-Malware - malwarebytes.org/mbam.php SuperAntispyware - superantispyware.com AdAware - lavasoftusa.com/software/adaware Spybot Search & Destroy - safer-networking.org/en/index.html Windows Defender - microsoft.com/windows/products/winfamily/defender/default.mspx Dr. Web Cureit - freedrweb.com/cureit
If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.
Did this response solve your problem with Firefox?
Yes, this solved my problem (click here): https://support.mozilla.com/tiki-feedback.php?id=714170&hash=6d5f163b3092b464aa15d04188b5cca2&type=forum_topic&feedback=Firefox%20Support%20Forum&commentId=714337 No, this did not solve my problem (click here): https://support.mozilla.com/en-US/forum/1/714170?hash=6d5f163b3092b464aa15d04188b5cca2#form
If you no longer wish to receive notifications for this thread, visit the following URL to cancel your subscription: