Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox was uninstalled due to some issues and forgot to save Bookmarks.

  • 1 reply
  • 1 has this problem
  • 5 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Hello, I was using Firefox since Years without any problems.

Today firefox failed to startup and gave some serious error. I uninstalled the Firefox and thought maybe reinstalling the New version will help. Unfortunately after the uninstalling i remembered that i have forgotten to save the Bookmarks. :(

Bookmarks were very important to me. Now i am scared to install the New version of Bookmarks as it may delete then previous ones if they exist somewhere in my HD.

In the Mozzila Folder i can only see: chrome, components, extensions,plugins some error logs and one moz dll file. Theres no profile folder. :(

Can anyone help, if this is possible to recover my deleted Bookmarks.

--Thanks alot. AT.

Hello, I was using Firefox since Years without any problems. Today firefox failed to startup and gave some serious error. I uninstalled the Firefox and thought maybe reinstalling the New version will help. Unfortunately after the uninstalling i remembered that i have forgotten to save the Bookmarks. :( Bookmarks were very important to me. Now i am scared to install the New version of Bookmarks as it may delete then previous ones if they exist somewhere in my HD. In the Mozzila Folder i can only see: chrome, components, extensions,plugins some error logs and one moz dll file. Theres no profile folder. :( Can anyone help, if this is possible to recover my deleted Bookmarks. --Thanks alot. AT.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you didn't remove your personal data (files) in the Firefox Profile Folder while uninstalling Firefox then all your personal data, including bookmarks, is still there and Firefox will find it. However if your problems were caused by an issue with files in the profile folder than reinstalling Firefox won't help and you may still have the same problem.

See Troubleshoot and diagnose Firefox problems

See also http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox