This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

SSL certificate error - when the site is correct and works fine for other users using the same version - seems to be a random issue with latest build.

  • 3 replies
  • 29 have this problem
  • 2 views
  • Last reply by ktroutman

ktroutman
ktroutman
more options

Gets SSL invalid *This connection is untrusted.

Valid certificate - is a wildcard certificate, name match's destination. Worked without any issues in the older version of FireFox.

Gets SSL invalid *This connection is untrusted. Valid certificate - is a wildcard certificate, name match's destination. Worked without any issues in the older version of FireFox.

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

That certificate was just issued on July 16th. I wonder whether there was an old version cached on the problem PC or some other issue with the chain of trust up to the trusted root certificate?

jonathont
jonathont
more options

Hello, just wondering if anyone has found a solution for this? I'm running into the same problem with sites that I host with a valid VeriSign SSL wildcard certificate. It doesn't matter if the sites are on Apache or IIS, same error. IE and Chrome see the certificate fine. Firefox versions from 3.5 - 3.6.9 fail on some clients but not others. This appears to have just started happening recently.

Example https://recruitment.haas.berkeley.edu/Posting/FacultyJobs.aspx

Modified by jonathont

ktroutman
ktroutman Question owner
more options

I loaded the root certificate also in our IIS server and after a day the errors went away. My guess is some timing issue FireFox has with their browser - but I have yet to have them respond.