This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Even though I have set google to be my home page, another site (http://www.juno.com/freeemail?refcd=JUTAGOUT1FREM0210) comes up and the small icon to the left of the address states "thiswebsite does not supply identity information".

  • 1 reply
  • 2 have this problem
  • 7 views
  • Last reply by Kevin

pcmenk
pcmenk
more options

Whenever I am off the net for over a few minutes and sign back on, the above website opens. If I the click on my "home" icon google will come up. I have trtied to block this site to no avail. This is extremely frustrating. Can you help me get rid of the site for good? Thanks

Whenever I am off the net for over a few minutes and sign back on, the above website opens. If I the click on my "home" icon google will come up. I have trtied to block this site to no avail. This is extremely frustrating. Can you help me get rid of the site for good? Thanks

All Replies (1)

Kevin
Kevin
  • Moderator
more options

Is Juno or NetZero your internet service provider? I recall that their free plan shows ads and pops up windows. If so then working with them may resolve this issue http://help.juno.com/