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How can I avoid installation of updates preventing FF from starting?

  • 1 reply
  • 5 have this problem
  • 4 views
  • Last reply by TonyE

rprobinson
rprobinson
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Message says "Installing updates, will start in a moment". This is followed by: " Cannot install updates. Please close other copies of FF running". If no other copies running, a loop occurs which cannot be cleared. Attempting to re-install FF3.6.6 is also blocked.

Message says "Installing updates, will start in a moment". This is followed by: " Cannot install updates. Please close other copies of FF running". If no other copies running, a loop occurs which cannot be cleared. Attempting to re-install FF3.6.6 is also blocked.

All Replies (1)

TonyE
TonyE
  • Moderator
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This link should help - http://kb.mozillazine.org/Software_Update

You may have to reset the software update feature by deleting the files and folders mentioned on that page.