This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't start since updating

  • 4 replies
  • 9 have this problem
  • 8 views
  • Last reply by cor-el

more options

I've never had problems with Firefox before but since updating it will not work for any websites (but my IE works). I get the "Problem loading page - Unable to connect-Firefox can't establish a connection to the server at (for all sites I try) - * The site could be temporarily unavailable or too busy. Try again in a few moments.* If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make surethat Firefox is permitted to access t

I've tried uninstalling and reinstalling, I've gone into tools and selected no proxy, I've gone into my Windows Firewall and added Mozilla, and I tried a few other solutions on your website (typing things in the location then getting the warning but saying I'll be careful to set values to true). NOTHING works. It's driving me a little crazy.

I've never had problems with Firefox before but since updating it will not work for any websites (but my IE works). I get the "Problem loading page - Unable to connect-Firefox can't establish a connection to the server at (for all sites I try) - * The site could be temporarily unavailable or too busy. Try again in a few moments.* If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make surethat Firefox is permitted to access t I've tried uninstalling and reinstalling, I've gone into tools and selected no proxy, I've gone into my Windows Firewall and added Mozilla, and I tried a few other solutions on your website (typing things in the location then getting the warning but saying I'll be careful to set values to true). NOTHING works. It's driving me a little crazy.

All Replies (4)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.

See Server Not Found - Troubleshoot connection problems and Configure firewalls so that Firefox can access the Internet and http://kb.mozillazine.org/Firewalls

See also http://kb.mozillazine.org/Error_loading_websites

more options

Tried this already - tried again but ti's still not working :(

more options

I should add as well I tried everything in that link (e.g. DNS matching thing, Boolean, etc...)

more options

Did you check the connection settings?

See "Firefox connection settings" in Server Not Found - Troubleshoot connection problems

You can check the connection settings in "Tools > Options > Advanced : Network : Connection"

If you do not need to use a proxy to connect to internet then select No Proxy