We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Won't ask me to remember my passwords anymore.

  • 2 replies
  • 301 have this problem
  • 17 views
  • Last reply by Anvil2k12

more options

I am wanting Firefox to remember some of my passwords, but it doesn't ask me if I want it to anymore. I have checked and made sure I am not in Private Browsing and I'm not, and I have checked to make sure that remember passwords is checked in the options/security tab, and there are no websites listed in the exceptions. What can I do to get Firefox to give me the option to have my passwords saved?

I am wanting Firefox to remember some of my passwords, but it doesn't ask me if I want it to anymore. I have checked and made sure I am not in Private Browsing and I'm not, and I have checked to make sure that remember passwords is checked in the options/security tab, and there are no websites listed in the exceptions. What can I do to get Firefox to give me the option to have my passwords saved?

All Replies (2)

more options

Do you see names and passwords in the Password Manager window?
Tools > Options > Security: Passwords: "Saved Passwords" (Show Passwords)

Rename key3.db and signons.sqlite (Firefox 3.5) and all signons#.txt files (if any exist, Firefox 3.0 uses signons3.txt) in the Profile_Folder.
You can add .old to the file names (key3.db.old , signons.sqlite.old , signons3.txt.old) or move them to another folder to make it possible to undo the action.

You need to set a new Master Password after renaming or deleting key3.db and you lose all your currently saved passwords.

If that has worked then you can remove the no longer needed renamed .old files.

If you see passwords in the Password Manager (Tools > Options > Security: Passwords > "Saved Passwords") then you can save the existing passwords with the Password Exporter extension before renaming the files and re-import them afterward.

Check that the exported (xml) file has all the names and passwords.

See http://kb.mozillazine.org/Password_Manager#Troubleshooting


Your above posted system details show outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.0 r32

Update the Flash plugin to the latest version.

Update the Adobe Reader plugin to the latest version.

more options

why is such a bs considered a solution ???

"you lose all your currently saved passwords".

and if that's the case, why making it more complicated than necessary - just say re-install!

sorry mate, but me and 51 unsatisfied readers at the time (May 2012) were looking for a solution and not more problems by been forced to retype hundreds of passwords!

Modified by Anvil2k12