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firefox will not allow me to log in to one specific web site anymore, while another web browser will.

  • 3 replies
  • 3 have this problem
  • 36 views
  • Last reply by cor-el

wsblue
wsblue
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I have a secure web site that I use quite often and never had a problem logging into it until just a few days ago. It seems as though my password is not getting accepted.

I can use another web browser without any problems.

I am using firefox 3.6.10

I have a secure web site that I use quite often and never had a problem logging into it until just a few days ago. It seems as though my password is not getting accepted. I can use another web browser without any problems. I am using firefox 3.6.10

All Replies (3)

TonyE
TonyE
  • Moderator
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Try clearing the cache and deleting the cookies for the site. This will often fix problems accessing sites that used to work. For details see how to clear the cache and deleting cookies.

wsblue
wsblue Question owner
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Thanks Tony,

I tried what you suggested but that didn't work.

I'll try again later.

Any other ideas?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems