This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Remember Password check box is shaded and can not be changed, How do I fix this?

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by bushmire

more options

The box to choose whether to have Firefox remember passwords is shaded and can not be changed. How do I change this so that Firefox will remember my passwords again?

The box to choose whether to have Firefox remember passwords is shaded and can not be changed. How do I change this so that Firefox will remember my passwords again?

All Replies (3)

more options

Are you in private browsing mode? In that mode some features are disabled including remembering passwords.

Also see username and password not remembered.

more options

Not in private mode. I have tried everything in the help section. Nothing seems to work.

more options

Got it working again. Had to reinstall Firefox, now the remember password check box is active again.