This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I need to delete my sync account so I can start over!

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by TonyE

larrybeattie
larrybeattie
more options

I have forgotten my secret phrase! I need to 'find' it or delete the account so I can start over. Thanks

I have forgotten my secret phrase! I need to 'find' it or delete the account so I can start over. Thanks

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Check your password manager. On the Security and passwords settings, click on the "Saved Passwords" button to open the password manager, then click on the "Show Passwords" button in the manager. In the search field type chrome, your password and secret phrase should be listed there.

Modified by TonyE