This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After upgrade: Error code: ssl_error_ssl_disabled in Firefox 3.6.10 Mac OS 10.6.4 - no mozilla-based "solution" works!

  • 1 reply
  • 433 have this problem
  • 1 view
  • Last reply by gjhorn

wrdlbrmpft
wrdlbrmpft
more options

In Firefox settings: SSL 3.0 is used, no proxy, network.dns.disableIPv6 set to true. The Mac OS firewall has been tested as turned off/on, but still no secure website (e.g. gmail) can be loaded. This happened first after the upgrade to 3.6.6. I then trashed 3.6.6, freshly installed 3.6.10 from scratch, same thing.

What a ridiculous glitch... wasted 3 hours on this already. About to move to other browsers after many years on firefox...

The whole error message (note the website.... )=========== Secure Connection Failed

An error occurred during a connection to support.mozilla.com. Can't connect securely because the SSL protocol has been disabled. (Error code: ssl_error_ssl_disabled) 

   *   The page you are trying to view can not be shown because the authenticity of the received data could not be verified.

   *   Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.
In Firefox settings: SSL 3.0 is used, no proxy, network.dns.disableIPv6 set to true. The Mac OS firewall has been tested as turned off/on, but still no secure website (e.g. gmail) can be loaded. This happened first after the upgrade to 3.6.6. I then trashed 3.6.6, freshly installed 3.6.10 from scratch, same thing. What a ridiculous glitch... wasted 3 hours on this already. About to move to other browsers after many years on firefox... The whole error message (note the website.... )=========== Secure Connection Failed An error occurred during a connection to support.mozilla.com. Can't connect securely because the SSL protocol has been disabled. (Error code: ssl_error_ssl_disabled) * The page you are trying to view can not be shown because the authenticity of the received data could not be verified. * Please contact the web site owners to inform them of this problem. Alternatively, use the command found in the help menu to report this broken site.

Modified by wrdlbrmpft

All Replies (1)

gjhorn
gjhorn
more options

yes - I have the same issue on four different people's new MacBook Pro's on 10.6.4. I have deleted the Profiles numerous times, but the issue still occurs at least once every two weeks.