This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

OS has gone down (virus), need to access bookmarks through harddrive to install on a clean OS install

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by TonyE

more options

Using Google (define), virus entered computer bypassing Mozilla updates, and updated virus protection (Norton), therefore no longer able to launch OS. Computer is dual-boot with WINXP 32bit (infected), and WIN Vista (32bit).

QUESTION: How do I access Mozilla Book marks on the WINXP OS (non launch-able), and install them into my WIN Vista Mozilla Browser?

Using Google (define), virus entered computer bypassing Mozilla updates, and updated virus protection (Norton), therefore no longer able to launch OS. Computer is dual-boot with WINXP 32bit (infected), and WIN Vista (32bit). QUESTION: How do I access Mozilla Book marks on the WINXP OS (non launch-able), and install them into my WIN Vista Mozilla Browser?

All Replies (1)

more options

You need to find the Firefox profile folder on the Windows XP and copy the required data to the Windows Vista Firefox profile folder. For details of how to find the profile folder see http://kb.mozillazine.org/Profile_folder_-_Firefox

The "Copying files between profile folders" section of the Recovering important data from an old profile shows what files you can copy.