This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I clicked block in youtube trying to disable an ad on the video, but now videos won't play at all. I checked my adblock plus preferences and youtube isn't listed as blocked. Help please!

  • 1 reply
  • 13 have this problem
  • 6 views
  • Last reply by cor-el

more options

At youtube's home page, thumbnails for videos show up, but when I go to the video itself, it just shows up as a black rectangle. Videos embedded on other sites aren't working either.

At youtube's home page, thumbnails for videos show up, but when I go to the video itself, it just shows up as a black rectangle. Videos embedded on other sites aren't working either.

All Replies (1)

more options