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Suddenly almost none of my extensions are working. How can I fix this?

  • 1 reply
  • 4 have this problem
  • Last reply by cor-el

spoilsofvictory
spoilsofvictory
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I'm running 3.6.12 and as recently as yesterday the majority of my addons are not working/showing up where they would normally be. I've tried deleting the 3 extensions files in the profile to reset the cache, but this hasn't helped. FF is also exhibiting other strange symptoms. For instance, if I click "help" and "troubleshooting information" it just opens up a blank tab. If I click a link outside of firefox it opens up a blank tab. I haven't made any recent changes to firefox. What can I do?

I'm running Win7 Home Premium 32bit

I'm running 3.6.12 and as recently as yesterday the majority of my addons are not working/showing up where they would normally be. I've tried deleting the 3 extensions files in the profile to reset the cache, but this hasn't helped. FF is also exhibiting other strange symptoms. For instance, if I click "help" and "troubleshooting information" it just opens up a blank tab. If I click a link outside of firefox it opens up a blank tab. I haven't made any recent changes to firefox. What can I do? I'm running Win7 Home Premium 32bit

Modified by spoilsofvictory

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do a clean (re)install:

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall