This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox keeps freezing

  • 2 replies
  • 67 have this problem
  • 3 views
  • Last reply by Andrew

more options

My firefox keeps freezing but this link was provided: http://wer.microsoft.com/responses/Response.aspx/1778/en-us/5.1.2600.2.00010100.3.0?SGD=fd7524a7-1e57-4fb3-9c28-406e481d1214

How ever there are no updates and i have tried re-installing firefox.

My firefox keeps freezing but this link was provided: http://wer.microsoft.com/responses/Response.aspx/1778/en-us/5.1.2600.2.00010100.3.0?SGD=fd7524a7-1e57-4fb3-9c28-406e481d1214 How ever there are no updates and i have tried re-installing firefox.

Modified by Andrew

All Replies (2)

more options

The first crash id is a problem with the Flash plugin.

Make sure that you allow the plugin-container process in the firewall.

See also:

more options

It's not a problem with flash, i do know for the crash id's provided it is a problem with flash but that's a different case and not related to this.