We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

foxfire won't open I tried to find the issue in norton, but the directions don't apply to my norton it won't open at all

hyou
hyou
more options

It has to be something to do with norton firewall. however, I read the troubleshooting directions and I don't see what they say when I open norton. Please. please can someone help? I am so tired of this browser being nothing but a problem. I downloaded a new one and it still won' open. it is the security and I open it but what I am supposed to find to delete isn't in that format. 

I added this but nobody has seen
i has nothing to do with norton. 
Nothing external it was an issue with foxfire. The browser was the problem. It wouldn't open.
this browser used to be great. Not so great anymore. I don't know why. Slow. The addons don't add much.
But everything I troubleshooted, it ended up not being it at all.
It has to be something to do with norton firewall. however, I read the troubleshooting directions and I don't see what they say when I open norton. Please. please can someone help? I am so tired of this browser being nothing but a problem. I downloaded a new one and it still won' open. it is the security and I open it but what I am supposed to find to delete isn't in that format. I added this but nobody has seen i has nothing to do with norton. Nothing external it was an issue with foxfire. The browser was the problem. It wouldn't open. this browser used to be great. Not so great anymore. I don't know why. Slow. The addons don't add much. But everything I troubleshooted, it ended up not being it at all.

Modified by hyou

All Replies (1)

hateyouback
hateyouback
more options

Try Norton support for clarification of their preferences or settings in a newer version of their software than what is displayed in Firefox support.
http://norton.lithium.com/norton/

Nice choice of a "name" for this forum, it really makes the support volunteers want to take their time to try to help you.