Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Tab will not close; same tab is constantly loading

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

more options

FF 3.6.12 -- there is one tab, usually the first, that will not close and loads constantly. Also, when I open a link in a new window, the URL does not appear in the address bar.

FF 3.6.12 -- there is one tab, usually the first, that will not close and loads constantly. Also, when I open a link in a new window, the URL does not appear in the address bar.

All Replies (1)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: