This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

At the end of the day when I turn my computer off I lose the download of firefox 3.6 and have to download again, but if I put it to sleep I don't lose 3.6.

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by James

more options

When ever I put my computer to sleep after downloading version 3.6 I retain the update, but if I turn my computer off at night I lose version 3.6 and then I need to download 3.6 again.

When ever I put my computer to sleep after downloading version 3.6 I retain the update, but if I turn my computer off at night I lose version 3.6 and then I need to download 3.6 again.

All Replies (1)

more options

Did you install Firefox correctly?

How to download and install Firefox on Mac