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The new version of Firefox will not save my home page or preferences - always reverts to default settings when I close and then re-open it.

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I am operating with Windows XP and a dial-up connection. Firefox seems to have downloaded a new version of 3.6; I can't find the version number. (OK, I see, it's 3.6.13.) When I set my preferences using the "Tools" link, they won't stay set when I close and then re-open Firefox.

I am operating with Windows XP and a dial-up connection. Firefox seems to have downloaded a new version of 3.6; I can't find the version number. (OK, I see, it's 3.6.13.) When I set my preferences using the "Tools" link, they won't stay set when I close and then re-open Firefox.

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