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New Firefox 3.6.15 always crashes on startup; how do I get back to 3.6.14?

  • 3 replies
  • 86 have this problem
  • 11 views
  • Last reply by SMJ6802

crazyhorse22
crazyhorse22
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Firefox automatically updated from 3.6.14 to 3.6.15 and now I have no Firefox at all. It crashes every time app is selected; does not work in Safe Mode either. Anyone know how to get back to previous versions -- e.g., 3.6.14? If not, I guess I'm off to Google Chrome... really tired of fighting Firefox goofiness!

Firefox automatically updated from 3.6.14 to 3.6.15 and now I have no Firefox at all. It crashes every time app is selected; does not work in Safe Mode either. Anyone know how to get back to previous versions -- e.g., 3.6.14? If not, I guess I'm off to Google Chrome... really tired of fighting Firefox goofiness!

All Replies (3)

mmvinc994
mmvinc994
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I am having the same problem. Updated early this morning. Now, I can't use Firefox at all, even in safe mode.

tokamac
tokamac
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yes indeed 3.6.15 is a piece of crap websites freeze, even freezes my whole system. scanned the computer > no trojans (no vondu or voodoo or whatever excuse mozill is using). its not improper format of webpages its improper format of ver 15 ! i removed it and found ver 12 on a webpage and downloaded and it works great i'd recommend everyone remove 15 and install 3.6.12 or use another browser until moz fixes this software. it once was the best browser but now its useless

SMJ6802
SMJ6802
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I had the same issue, 3.6.14 works fine so I went back to that. You can download past versions directly from Mozilla via this link...

http://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20firefox#os=win&browser=fx35

directions are toward the bottom.