This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Customization lost upon restart of Firefox 4.0.

  • 2 replies
  • 3 have this problem
  • 1 view
  • Last reply by r.thal

more options

After a Firefox 4.0 restart, all my customizations (done by right-clicking on the menu and selecting Customize...) are lost! I can spend time customizing the toolbar, add-on bar, etc. but all will be lost again the next time I restart Firefox.

After a Firefox 4.0 restart, all my customizations (done by right-clicking on the menu and selecting Customize...) are lost! I can spend time customizing the toolbar, add-on bar, etc. but all will be lost again the next time I restart Firefox.

All Replies (2)

more options

I closed Firefox, deleted the localstore.rdf file from the Profiles folder, restarted Firefox, still same problem.

more options

One of the add-ons causes the problem. Looks like the "list.it" add-on is the culprit.