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upgraded to the 4 version and now my identity safe feature for norton is missing how do i get it back

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  • Last reply by Jack

MissStormyWeather72
MissStormyWeather72
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I upgraded to the newest version of Mozilla Firefox, and once it was installed and ready for use, my Identity Safe feature for Norton is missing. I do not know how to get it back in the toolbar area. So I retro-graded back to the 3.6-16 version of Firefox, and wallah it's there even the updated version too. So why doesn't my Norton Identity Safe appear with the new version????

I upgraded to the newest version of Mozilla Firefox, and once it was installed and ready for use, my Identity Safe feature for Norton is missing. I do not know how to get it back in the toolbar area. So I retro-graded back to the 3.6-16 version of Firefox, and wallah it's there even the updated version too. So why doesn't my Norton Identity Safe appear with the new version????

All Replies (1)

Jack
Jack
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Hi,

There's info about this on the Norton Support site, if you have Norton 360: https://www-secure.symantec.com/norton-support/jsp/help-solutions.jsp?docid=kb20100720113635EN_EndUserProfile_en_us&version=current&product=Norton%20360&lg=english&ct=united%20states&entsrc=redirect_pubweb&pvid=f-n360-cur


Jack