This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Older version, finger swipe would open the website page by automatic filling of username/password. Latest Firefox gives ERROR

  • 1 reply
  • 8 have this problem
  • 1 view
  • Last reply by TonyE

js123india
js123india
more options

HP Probook 6550b Windows 7. HP Protect Tools Password Manager. In the older version of Firefox, once I swipe my finger, the Password Manager would pop up and once I select the bank, it would open the bank site automatically. The latest Firefox does not do so. It gives an error "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." Please help. . Regards. Jitendra Singh +************* <phone number removed by moderator>

HP Probook 6550b Windows 7. HP Protect Tools Password Manager. In the older version of Firefox, once I swipe my finger, the Password Manager would pop up and once I select the bank, it would open the bank site automatically. The latest Firefox does not do so. It gives an error "Firefox doesn't know how to open this address, because the protocol (dpql) isn't associated with any program." Please help. . Regards. Jitendra Singh +************* <i><phone number removed by moderator></i>

Modified by cor-el

All Replies (1)

TonyE
TonyE
  • Moderator
more options

The company that make the bioscanner for HP have abandoned it. For more details see https://support.mozilla.com/en-US/questions/799388