This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My search bar does not work

  • 2 replies
  • 38 have this problem
  • 8 views
  • Last reply by mmack7

more options

I just installed Firefox 4. When I enter something into my search bar on the home page.... nothing happens. I've tried hitting enter and clicking on the search button. I have also waited and waited. Nothing.

I have to manually enter a new site in the address bar or go to a bookmark to search for anything.

I have tried reinstalling to the same effect.

I just installed Firefox 4. When I enter something into my search bar on the home page.... nothing happens. I've tried hitting enter and clicking on the search button. I have also waited and waited. Nothing. I have to manually enter a new site in the address bar or go to a bookmark to search for anything. I have tried reinstalling to the same effect.

Chosen solution

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Do you have that problem when running in the Firefox SafeMode?
A troubleshooting mode.
1.You can open the Firefox 4.0 SafeMode by holding the Shft key when you use the Firefox desktop or Start menu shortcut.
2. Or use the Help menu item, click on Restart with Add-ons Disabled... while Firefox is running.
To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut to open it again.

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes

more options

Thank you! That worked :)

I reset all preferences in safe mode and now it works perfectly.