This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a pull down box is not displaying it's contents. How can I fix this

  • 1 reply
  • 3 have this problem
  • 3 views
  • Last reply by cor-el

more options

I was in spirit airlines site and wanted to select the departure city. When I clicked on the city, the site displayed an empty box with no cities to select from. the destination did the same thing. IE works fine

I was in spirit airlines site and wanted to select the departure city. When I clicked on the city, the site displayed an empty box with no cities to select from. the destination did the same thing. IE works fine

All Replies (1)

more options

Reload the web page and bypass the cache with:

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

You may need to clear the cookies from that website as well.


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See: