This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I keep getting a 404 not found mesage when trying to access my Yahoo mail

  • 2 replies
  • 10 have this problem
  • 20 views
  • Last reply by HBB3

HBB3
HBB3
more options

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

I keep getting a 404 not found message when trying to access my Yahoo mail only when using Mozilla Firefox. When using Internet Explorer, I do not have the problem and can access my yahoo e mail.

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"
HBB3
HBB3 Question owner
more options

Thanks so much for the assistance. Unfortunately I still cannot reach my yahoo mail from MY Yahoo home page. Interestingly I can see the list of mail in my personal assistant, but when I click on one to open or attempt to go to the Mail page, I get the 404 message.

Only happens while using Mozilla Firefox which I greatly prefer to Internet Explorer (which allows access to the email) due to speed and features. Any more ideas would be appreciated. 

Thanks again.