This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Whenever i open a new page or click on any link the page, Firefox stuck for 5 seconds and says connecting and again stucks for 5 minutes and then opens the page. It happens for every website.

  • 6 replies
  • 3 have this problem
  • 3 views
  • Last reply by Xircal

more options

Whenever i open a new page or click on any link the page, Firefox stuck for 5 seconds and says connecting and again stucks for 5 minutes and then opens the page. It happens for every website. No matter what i click, Things such as a form button or any link on the page. or open a new websites. It happens like it freezes my firefox for like 4-5 seconds and then bring it back to life and says connecting on the tab and again freezes for 5 seconds and then appears the page title. Not sure whats wrong. 3.6 was working absolutely fine this is the problem only with FF4. Any help would be appreciated. Else i will have to roll back to 3.6 which i dont want to do :(...

Thanks

Whenever i open a new page or click on any link the page, Firefox stuck for 5 seconds and says connecting and again stucks for 5 minutes and then opens the page. It happens for every website. No matter what i click, Things such as a form button or any link on the page. or open a new websites. It happens like it freezes my firefox for like 4-5 seconds and then bring it back to life and says connecting on the tab and again freezes for 5 seconds and then appears the page title. Not sure whats wrong. 3.6 was working absolutely fine this is the problem only with FF4. Any help would be appreciated. Else i will have to roll back to 3.6 which i dont want to do :(... Thanks

All Replies (6)

more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

more options

Worked perfect in safe mode, As promised by firefox. FASTER THAN EVER BEFORE.... So what do i do ? i had some incompatible addons which are disabled right nw. Shall i un install them ? or you knw any of the addon from my list which is giving the error ?

more options

Uninstall the ones you know about, yes.

As regards the others, it's difficult to say. All you can do is to disable them all via Safe Mode (checkmark "Disable all add-ons", then "Make changes and restart") and then re-enable them one by one checking each time until the problem recurs. Laborious I know, but the only sound way of doing it I'm afraid.

more options

True,

Alright, i am gonna try tat and will update this thread with the culprit.

more options

Update: Disabled my Bit Defender Antiphishing addon and that fixed it. Thanks Mate for the help

more options

You're welcome.

Could you click the "Solved" button to take your post out of the loop?

Thanks.