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Since i downloaded your Firefox 4 i have lost Norton 360 safe web taskbar on the firefox home page. can you plese rectify this prblem.

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  • Last reply by TonyE

sivamahendran
sivamahendran
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Norton 360 safe web and identity safe task bar is not displayed on firefox home page, since downloading firefox4.

Norton 360 safe web and identity safe task bar is not displayed on firefox home page, since downloading firefox4.

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TonyE
TonyE
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It is down to Symantec to correct their mistake with their add-ons. They originally updated their add-ons after quite a delay to work with Firefox 4.0 as shown here - http://community.norton.com/t5/Norton-Internet-Security-Norton/Firefox-4-compatibility-hotfix-is-now-available/td-p/428894

They made an error with the update in only listing it as compatible with Firefox 4.0, so they will not install on Firefox 4.0.1 and subsequent Firefox security updates. Symantec have indicated they will be releasing an update to correct their error soon, for details see http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788/page/12