This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clearing recent history causes very long delay with message "a script has stopped responding"

  • 2 replies
  • 23 have this problem
  • 3 views
  • Last reply by DonDaverse

more options

When I take option to "Clear Recent History" from tools dropdown, there is a very long delay EVERY TIME, followed by this message:

A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: chrome://browser/content/sanitize.js:136

This happens even when Javascript has been disabled. This problem first appeared just after installing Firefox version 4.0

I can proceed to "Clear Recent History" only by again clicking that option after taking option to stop non responding script.

When I take option to "Clear Recent History" from tools dropdown, there is a very long delay EVERY TIME, followed by this message: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: chrome://browser/content/sanitize.js:136 This happens even when Javascript has been disabled. This problem first appeared just after installing Firefox version 4.0 I can proceed to "Clear Recent History" only by again clicking that option after taking option to stop non responding script.

All Replies (2)

more options

Are you clearing the Cookies?

If you do then see if if works better if you do not clear cookies via Clear Recent History.

more options

I have resolved the problem (for now) by uninstalling Firefox 4.0 and reinstalling Firefox 3.6. When 4.1 becomes available I will try 4 again.