This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Printer works on every program except trying to print anything from Firefox. Blank pages everytime.

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by cjcallahan

more options

Using Windows XPproffesional & current Firefox 4.0.1. Printer works on every program except anything from Firefox,.blank page every time. When I hit File>Print; the "Print Frames" section in lower left hand box has no options checked and is unaccessible. Printing works fine in Explorer.

Using Windows XPproffesional & current Firefox 4.0.1. Printer works on every program except anything from Firefox,.blank page every time. When I hit File>Print; the "Print Frames" section in lower left hand box has no options checked and is unaccessible. Printing works fine in Explorer.

All Replies (2)

more options

Print Frames is only active on pages that have Frames, otherwise it is greyed-out.

See this:
http://kb.mozillazine.org/Problems_printing_web_pages

more options

edmeister; thanks for trying to help. I reset the printer per the instructions you provided and also checked that I wasn't printing to file. Even unistalled Firefox, and installed 3.6; same thing happened. So, I uninstalled 3.6 and reinstalled 4.0; still having same problem. But, can still print in IExplorer?