This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I NEED TO BACK UP MY VERISON FROM 4.0 TO 3.6 HOW DO I do that it for my college algerbra 4.0 does not work with webassign only 3.5 or3.6 ,so I NEED TO CONVERT BACK PLEASE HELP

  • 1 reply
  • 3 have this problem
  • 5 views
  • Last reply by TonyE

more options

I need to back up my version to 3.5 or 3.6.The 4.0 is not compatible with web assign that I have to have for college algebra to work for me.So Please Help me..back up my verison

I need to back up my version to 3.5 or 3.6.The 4.0 is not compatible with web assign that I have to have for college algebra to work for me.So Please Help me..back up my verison

All Replies (1)

more options

To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.

You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.

To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.

For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles


If you just need it for one site, an alternative is to keep Firefox 4 and install the portable version of Firefox 3.6 on your hard drive. You can use Firefox 4 for most of your browsing and the portable version when you need to use web assign. You can get the portable version from http://portableapps.com/apps/internet/firefox_portable