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cannot open messages in hotmail

  • 29 replies
  • 533 have this problem
  • 1 view
  • Last reply by cor-el

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I can get into my Hotmail account, but I cannot get into any of my messages.

I can get into my Hotmail account, but I cannot get into any of my messages.

All Replies (9)

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Nice try Google. Chrome is not the answer. Recently upgraded Foxit. Disabled the plug in (FF 12); restored all function to Hotmail.

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Disabling Foxit plugin seems to be only a short term answer, working links in hotmail is now intermittent, still doesn't work sometimes.. personally I think it is microsoft playing silly buggers with a competitor and messing us up...

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Just an FYI. The Foxit folks are aware of the issue and are working on a fix. For now running an older version is your best bet.

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Ce n'est pas à cause d'Adblock Plus je l'ai désactivé et cela ne change rien ! En plus c'est arrivé sans que j'ai rien changé sur mon ordi ! explication >> Explications avec toutes les copies d'écran , je pense que c'est un problème de sécurisation car la page d'accès aux mails n'est pas sécurisé et ne peux pas être sécurisé (voir les captures d'écran) : j'ai aussi désintallé firefox puis réinstallé , cela n'a rien changé !! Pourtant ma boite hotmail fonctionne très bien sur mon autre ordinateur ??? très bizarre !!!

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Sadly you have lost my use of Firefox as my ONLY Browser, I use Hotmail many times daily and this inability to open messages in Hotmail is a real pain!.. I have now installed Internet Explorer which I really detest, Firefox is far superior BUT I will no longer use it because it is impossible to do the things I need to do.. GOODBYE FIREFOX!!

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@majoreyeswater - have you read the findings of other users in this thread? most of them have identified the foxit plugin as causing this problem. disable it in firefox > addons > plugins & the hotmail messages should open up fine again!

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Thanks for the advice, I checked and I don't have any "Foxit" Plugins? So that didn't solve the problem, It is probably MicroCrap doing it deliberately to get people back to Internet Explorer? They succeded with me! Cheers.. John ;)

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FOXIT disabled worked for me too.. I did safe mode first.. than cleared cache and cookies (well all the "clear" options). both tests I had the same problem .. why if safemode disables all addons themes and plugins, would it have not worked in safemode?

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Safe mode only disables extensions and not plugins, so the Foxit plugin is still enabled in Safe mode.

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