This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

is firefox 5.0 compatible with norton idenity safe

  • 1 reply
  • 5 have this problem
  • 6 views
  • Last reply by James

more options

when I first downloaded 5.0 I lost norton idenity safe and had to uninstall and go back to the older version. now every time i access firefox it wants to upgrade,but I want to be sure it is compatable before I do. I use the idenity safe a lot and don't want to lose it

when I first downloaded 5.0 I lost norton idenity safe and had to uninstall and go back to the older version. now every time i access firefox it wants to upgrade,but I want to be sure it is compatable before I do. I use the idenity safe a lot and don't want to lose it

All Replies (1)

more options

Norton has actually tried to get a update patch out for Firefox 5.0 back on Tuesday (versus taking some six weeks) when Firefox 5.0 was released. However I think some say the toolbar may not work if patch was installed before Firefox 5.0 and not after.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160

Modified by James