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get a blank page for hotmail

  • 4 replies
  • 16 have this problem
  • 4 views
  • Last reply by guidof

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Blank Hotmail page

I have tried all the various solutions found on Google and the Firefox site but still get a blank screen when trying to access Hotmail. I can access when using IE.

Blank Hotmail page I have tried all the various solutions found on Google and the Firefox site but still get a blank screen when trying to access Hotmail. I can access when using IE.

All Replies (4)

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Modified by John99

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I open Firefox and choose Hotmail from my favourites or through MSN.The page opens but is just blank and no error messages. I can access Hotmail with no problems using IE. I have used system restore and checked cookies etc as suggested on Google.

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Try the link I posted above

  • http://explore.live.com/home <--- clickable link --
    • does that work and open a Windows Live page ?
    • try the hotmail links from that page do they work ?

It is rather unusual to get a blank page and no error message,

  • what is showing in your location bar when you get the blank page
    please copy and paste the info into your reply

Try this link it should go to a hotmail login page:

The next steps may be to consider trying from safe mode and possibly temporarily disabling any security software.

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Same problem here. Suggested URL result in the same problem i.e. having a blank screen. www.hotmail.com redirects to https://login.live.com/login.srf?wa=wsignin1.0..... as if it tries to restore earlier session. It skips the standard screen and goes to blank. (History and cookies cleared). To avoid the redirect I have tried to link to hotmail from any other MS site that has link to hotmail. Interesting is that for example msn.com shows in correct layout. All items text, pictures, links are on the left part of browser screen followed by other item below. Other browsers show no problem. Edit> Just found that problem is circumventable in private browse mode, i.e. I get the normal Hotmail signon. But what is the problem

Modified by guidof