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Email links in Firefox 5.0 will not auto open in Outlook 2010 AND Windows Live Mail 2011

  • 2 replies
  • 5 have this problem
  • 3 views
  • Last reply by scept1c

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Outlook msg: General failure. An error occured in sending command to the application. Windows Line Mail: There was a problem sending command to the program.

Outlook msg: General failure. An error occured in sending command to the application. Windows Line Mail: There was a problem sending command to the program.

Chosen solution

It sounds as though you have testing with each of these programs in the Options dialog:

orange Firefox button or Tools menu > Options > Applications, searching for mailto

If neither of those works, you could try clearing your settings on that tab. This article describes the steps: http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions

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Chosen Solution

It sounds as though you have testing with each of these programs in the Options dialog:

orange Firefox button or Tools menu > Options > Applications, searching for mailto

If neither of those works, you could try clearing your settings on that tab. This article describes the steps: http://kb.mozillazine.org/File_types_and_download_actions#Resetting_download_actions

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Many thanks jscher2000, problem solved.

Firefox 5.0 Windows 7 Pro. Outlook 2010 Windows Live Mail 2011

In the article, only plugin.disable_full_page_plugin_for_types was present. After resetting then closing Firefox, normal service was resumed.

Links now opening from Outlook 2010 and Windows Live Mail 2011.