This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I open Firefox, it tells me WARNING The page does not support your version of browser. Please update your software but I have the latest update? What is this?

  • 2 replies
  • 4 have this problem
  • 2 views
  • Last reply by AmThreat

Meghan41511
Meghan41511
more options

When I try to open Mozilla Firefox on my desktop computer, it will tell me Warning the page does not support your version of browser please update your software and then a button to do so but when I click on it, it will bring up and update to save onto the computer but won't run when I tell it to. And now my computer is running oddly and not loading pages. Why is it doing this?

When I try to open Mozilla Firefox on my desktop computer, it will tell me Warning the page does not support your version of browser please update your software and then a button to do so but when I click on it, it will bring up and update to save onto the computer but won't run when I tell it to. And now my computer is running oddly and not loading pages. Why is it doing this?

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Sounds suspicious. You may want to run some supplemental security scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/

AmThreat
AmThreat
more options

Hi,

I have came across the same case.I taken the steps as given here.It resolved my issue completely :

[http://am-techzone.blogspot.com/2011/.../page-does-not-support-your-version-of.html|Technoforum]]