Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't get my bookmarks to sync *from* my iPhone *to* a new Mac

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Ibai

igruifer
igruifer
more options

I used to have a Mac with Firefox perfectly synched to my Firefox Home.

I lost all the data from my Mac (including my Sync Key). Now I'm trying to sync my Firefox bookmarks from Firefox Home to a new Mac ( I'm using Firefox 5.0.1 and Firefox Home 1.1.1. ), but the Firefox Sync plugin asks for the 'sync key' of my account.

Is there a way of obtaining the 'sync key' in Firefox Home? I could not find any way of doing it.

If I regenerate a new sync key, will I lose all my bookmarks from Firefox Home (I want to avoid this)?

I used to have a Mac with Firefox perfectly synched to my Firefox Home. I lost all the data from my Mac (including my Sync Key). Now I'm trying to sync my Firefox bookmarks from Firefox Home to a new Mac ( I'm using Firefox 5.0.1 and Firefox Home 1.1.1. ), but the Firefox Sync plugin asks for the 'sync key' of my account. Is there a way of obtaining the 'sync key' in Firefox Home? I could not find any way of doing it. If I regenerate a new sync key, will I lose all my bookmarks from Firefox Home (I want to avoid this)?

All Replies (1)

Ibai
Ibai
  • Administrator
more options

Hi!

Unfortunately, what you are trying to achieve is not possible, due to security concerns. As you say, the only option is to create a new sync account.

Before that, you could manually save the most important bookmarks in your iPhone and include them manually.

This time, make sure that your Sync key is safely backed up. A simple option is to e-mail it to your webmail service.

I hope it helps.