This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I want to import Favorites from Explorer but the Import button on the Firefox " File" menu is greyed out. What to Do?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

pturk
pturk
more options

I want to import my Favorites from Internet Explorer but when I click on "File" on Firefox, the "Import" selection is greyed out and it will not give me the Import choice.

How do I import my Favorites?

I want to import my Favorites from Internet Explorer but when I click on "File" on Firefox, the "Import" selection is greyed out and it will not give me the Import choice. How do I import my Favorites?

All Replies (2)

finitarry
finitarry
more options

You could export the Favourites from Internet Explorer as .html, and then import that file into Firefox from the bookmark window.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

  • https://support.mozilla.com/kb/Private+Browsing
  • You enter Private Browsing mode if you select: Tools > Options > Privacy > History: Firefox will: "Never Remember History"
  • To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Permanent Private Browsing mode"