Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks won't work, and I've tried the suggestions in help already. What do I do?

  • 3 replies
  • 4 have this problem
  • 1 view
  • Last reply by Hasan

keaaukane
keaaukane
more options

My computer has been having some glitches. Now the bookmark function is blank, I can't save new bookmarks, and I can't restore the old bookmarks. Any help would be appreciated.

My computer has been having some glitches. Now the bookmark function is blank, I can't save new bookmarks, and I can't restore the old bookmarks. Any help would be appreciated.

All Replies (3)

Hasan
Hasan
more options

Lost Bookmarks

https://support.mozilla.com/en-US/kb/Lost%20Bookmarks

Check and tell if its working.

keaaukane
keaaukane Question owner
more options

I tried this, and it didn't help, not to mention being totally frustrating as the new windows cover up the instructions about what you're supposed to do.

Hasan
Hasan
more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Check and tell if its working.

Modified by Hasan