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I cannot effectively disable pop-up blocker for a certain site - it won't allow me to view attachments to documents at this site.

  • 2 replies
  • 35 have this problem
  • 7 views
  • Last reply by mnasar2007

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I am attempting to review documents that have attachments. I am unable to view the attachments. I just get a blank page and the message that my brower has installed a pop-up blocker installed and I need to disable it. When I go into my Tools, the pop up block box is not checked. Is there another location that I need to look?

I am attempting to review documents that have attachments. I am unable to view the attachments. I just get a blank page and the message that my brower has installed a pop-up blocker installed and I need to disable it. When I go into my Tools, the pop up block box is not checked. Is there another location that I need to look?

All Replies (2)

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I posted about this a few days ago with no response. VERY annoying! I am working at a job on Quickbooks online and in the middle of entering transactions I keep getting the message that Firefox is blocking something but the pop-up blocker is not even checked on in preferences and the message at the top when you open it asks if I want to allow the web address I'm on - WHICH IS ALREADY LISTED IN THE LIST THEY ARE SHOWING ME of allowed sites!

This forces me to have to quit Quickbooks, quit Firefox, relaunch the whole thing! Its ridiculous. I've never had this issue before this past week. I'm running Firefox 3.6.20 on an iMac running OS 10.4.11

PLEASE HELP!

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TRY RELOADING THE PAGE. RIGHT CLICK.....RELOAD