After Firefox did a security update yesterday, I cannot stream Netflix. It is not any of my addons because I disabled them and still cannot stream.
I can no longer stream Netflix after the security update. I keep on getting a system requirements message form Netflix. It worked fine before the security update and I can stream on IE.
All Replies (9)
Clear Cookies & Cache
Clear the Network Cache
Check and tell if its working.
Nope, that did not work. I did both steps twice to double check and still can't stream Netflix. Blah! I guess I will just have to use IE until I can resolve this issue. Thanks for trying...
Troubleshooting plugins
Check and tell if its working.
It's not plugins either. I checked plugins and addons prior to posting. All of them are updated also.
- Go to your concerned website
- Right-click empty space within the page and click View Page Info
- In the Page Info window, select the Permissions panel
- Under Load Images , Open Pop-up windows, Set Cookies, place/remove Checkmark on Use Default and change the setting to Allow
- Close the Page Info window
Check and tell if its working.
No, this didn't work.
-> Create a New Profile as a test to check if your current profile is causing the problems.
-> Basic Troubleshooting: Make a New Profile
-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.
-> Recovering important data from an old profile
Check and tell if its working.
This doesn't work either. I even reinstalled Firefox and I still receive the same error. I give up. This is just silly that I now have to use Internet Explorer to stream videos from Netflix. Your security update screwed up something!!!
The problem is on Netflix's end with their supported user agents. Even though they say that they support any version above Firefox X their support is instead for versions X-5. To remedy the problem until Netflix fixes their code install\use a user agent switcher and create a profile for Firefox version 5
https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/