This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

firefox says it must disable my Avast protection to update firefox 5.0.1

rsavellone
rsavellone
more options

When updates to my firefox 5.0.1 are offered for download, firefox tells me the updates are not compatible with my Avast protection, and that if I proceed to download the firefox update, Avast will be disabled.

It makes more sense to me to keep my old version of firefox and have my Avast protection in place, than to have the latest update of firefox, but no Avast protection.

When updates to my firefox 5.0.1 are offered for download, firefox tells me the updates are not compatible with my Avast protection, and that if I proceed to download the firefox update, Avast will be disabled. It makes more sense to me to keep my old version of firefox and have my Avast protection in place, than to have the latest update of firefox, but no Avast protection.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

The only thing that would be disabled is an Avast add-on for Firefox, not the entire Avast program. Check with Avast to see if they have an update for that Firefox add-on, which is compatible with Firefox 6.0.