firefox quits responding and cant be shut off even with task manager
Troubleshooting Information
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trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Application Basics
Name
Firefox
Version
6.0.2
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:6.0.2) Gecko/20100101 Firefox/6.0.2
Profile Directory
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Security Toolbar7.008.031.001trueavg@igearedAVG Safe Search10.0.0.1390false{1E73965B-8B48-48be-9C8D-68B920ABC1C4}
Modified Preferences
Name
Value
browser.places.smartBookmarks Version 2
browser.startup.homepage_override.buildID 20110902133214
browser.startup.homepage_override.mstone rv:6.0.2
dom.disable_window_move_resize true
dom.event.contextmenu.enabled false
extensions.lastAppVersion 6.0.2
gfx.blacklist.direct2d 2
gfx.blacklist.layers.direct3d10 2
gfx.blacklist.layers.direct3d10-1 2
keyword.URL http://search.avg.com/route/?d=4e1535c0&v=7.008.031.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
network.cookie.prefsMigrated true
places.database.lastMaintenance1 315830012
places.history.expiration.transient_current_max_pages 15793
privacy.donottrackheader.enabled true
privacy.sanitize.migrateFx3Prefs true
Graphics Adapter Description Intel(R) 82945G Express Chipset Family Vendor ID8086 Device ID2772 Adapter RAM Unknown Adapter Driver sialmrnt5 Driver Version 6.14.10.4396 Driver Date 9-20-2005 WebGL RendererBlocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.4926 or newer. GPU Accelerated Windows0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 6.14.10.4926 or newer.
I will have only 1 window opened,with a few tabs and firefox quits responding to any link,backpage,or move of any kind fowards or back.I close and attempt to open firefox and get message stating it is still running and needs to be closed before a new browser will be opened.I attempt to close it through task manager and cannot.I am then forced to restart my computer to restart firefox. hope this is helpful
Modified by cor-el
All Replies (6)
Disable the extension "AVG Security Toolbar", and keep "AVG Safe" disabled. Bring down Firefox File>Exit or "Firefox" button > Exit
Check that firefox.exe has finished via the task manager "Processes" tab.
- Restart Firefox
Nothing above uses the location bar so you should be able to that.
Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.
You can fix this at the same time, if you want, since it will also need Firefox to be restarted. It is not affecting your current problem.
The search from your Location bar was changed from Google to AVG Search, it shouldn't affect anything other than the search from there, but you can change it back through about:config filter on keyword.URL then right click on keyword.URL and choose modify then paste in
thanks for the fast help,I as of yet dont know if this fixes the problem but will post from here if not.Thanks dmcritchie. Thank you Mozilla for all the years of being the best a surfer could ask for.Please keep with it.
I have a question related to a line item in dmcritchie's repsonse. Is it appropriate to ask it within this thread, or should I begin a new thread of my own?
@ Lemongelo If something needs a further explanation, post withing the thread, it doesn't sound like it would be a new question so far. So far don't know for sure if Biscuit's problem (owner) was solved as it has not yet been marked as solved, and solving that problem is the primary objective of replies in a thread along with understanding of problem and solution
The problems with "Avg Safe Search" and "McAfee Site Advisor" are included with more detail in
The part of my answer that I said was related but not affecting the current problem concerning the location bar search can be researched in
- Location Bar search - MozillaZine Knowledge Base
http://kb.mozillazine.org/Location_Bar_search - Keyword.URL - MozillaZine Knowledge Base
http://kb.mozillazine.org/Keyword.URL
Ok,
Newbie posting here!
I have firefox 8.0.1 and it freezes. This has been going on throughout 2011's updates to be sure.
In the past, I was able to bring up Task Manger and click, end process. Now firefox repels that command with a,
"operation cannot be completed, access denied" pop-up.
I've been a firefox user since, it's mozilla spin off.
Now, how can I close firefox without, a re-boot of the entire system?
Thanks & Happy Holidays (for those around the world who observe them)
(SOLVED)@dmcritchie I apologize for being 4 months responding to your post! I know how exasperated I get when I don't receive one!
I think my problem was solved by removing the AVG Search Bar and restarting Firefox, allowing Firefox to build its own native search bar. (Which, incidentally, now--with FF 9.0.1--is the Google you mentioned).
P.S. -- dmcritchie-You brought up another really neat feature of FF in your response to me that I would like elaborate on: the "about:config" feature. Anyone interested in tweaking their FF should go to youtube.com and type into the search bar "Speed up firefox". Look for videos by jimmyr.com. He takes you through exactly how to get into the about:config screen and how to use the filters, which line items to tweak values, integers, etc. to make your FF load faster and run faster. It is unbelievable how much improvement I've seen in my FF performance since viewing this 5-year old video!! But it still works! Try it and see for yourself!