This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox stops loading pages after a while.

  • 1 reply
  • 45 have this problem
  • 1 view
  • Last reply by Bobert51

more options

After using firefox for anywhere from 5 minutes to several hours, webpages stop loading for me. The icon on the tab just spins to the left and the tab says "connecting". However, even left for a half hour, it will never connect. Other browsers load pages fine when this happens, so it's not a connection issue. This has only started happening as of v7. If I restart firefox everything works fine again for a random amount of time. I have already tried a totally clean install, uninstalling and removing all traces of firefox from my system, so it's not an add-on issue. I have the latest version of flash. I'm out of ideas. I did restore backed up bookmarks after the clean install, but I can't possibly believe that a bookmark would be responsible for this.

After using firefox for anywhere from 5 minutes to several hours, webpages stop loading for me. The icon on the tab just spins to the left and the tab says "connecting". However, even left for a half hour, it will never connect. Other browsers load pages fine when this happens, so it's not a connection issue. This has only started happening as of v7. If I restart firefox everything works fine again for a random amount of time. I have already tried a totally clean install, uninstalling and removing all traces of firefox from my system, so it's not an add-on issue. I have the latest version of flash. I'm out of ideas. I did restore backed up bookmarks after the clean install, but I can't possibly believe that a bookmark would be responsible for this.

All Replies (1)

more options

https://support.mozilla.com/en-US/questions/881844#answer-254761

They seem to have an answer there, but I'm not sure exactly what effects the changes have (other than to make FF usable again). Since changing that value to 48, I haven't had it hang yet. Keeping my fingers crossed that it doesn't. This doesn't seem like a long term solution though. Hoping the kind devs at Mozilla are getting ready to release 7.0.2 fixing this bug.