This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by Tim

Urban.Landreman
Urban.Landreman
more options

I just upgraded to 7.0.1. Firefox worked fine before, but now it crashes at startup - even in safe mode.

I just upgraded to 7.0.1. Firefox worked fine before, but now it crashes at startup - even in safe mode.

All Replies (3)

Tim
Tim
more options

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]

Bug 680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

Do you have one of those Single Sign On Add-ons installed?

Urban.Landreman
Urban.Landreman Question owner
more options

Yes, my organization uses V-GO.

Tim
Tim
more options

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927#c34 for a work around