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Firefox disabledmy old versionof adobe flash player. When I attempt to update to latest adobe flash the install stops & tells me to ,how do I do this?

  • 5 replies
  • 295 have this problem
  • 14 views
  • Last reply by henkv69

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I get a message where avideo should be saying i need to update my adobe flash player. When I check my firefox plugin status ,it imforms me it has disabled my older version of flash & to download the latest version. When I attemp to download the latest version of adobe flash at about 51% of the install it stops & gives me this message, "Please closethe followingprograms to continue Mozilla Firefox. How do I close Mozilla Firefox? Is there another flash player that is available that will download without problems?

I get a message where avideo should be saying i need to update my adobe flash player. When I check my firefox plugin status ,it imforms me it has disabled my older version of flash & to download the latest version. When I attemp to download the latest version of adobe flash at about 51% of the install it stops & gives me this message, "Please closethe followingprograms to continue Mozilla Firefox. How do I close Mozilla Firefox? Is there another flash player that is available that will download without problems?

All Replies (5)

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Download the installer -> http://aihdownload.adobe.com/bin/install_flashplayer11x32_mssd_aih.exe

Close Firefox

Run the Flash Player installer

Re-open Firefox

Verify your Flash player version -> http://www.adobe.com/software/flash/about/

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Since you can't close Firefox properly if there is no Firefox window...

You will have to terminate Firefox from the "Processes" tab of the Windows Task Manager not the "Applications" tab. Then select firefox.exc and use the right-click context menu to "End Process" or use the "End Process" button on the selected process.

See item #38 Closing Firefox Properly in

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Thank you both for the help. I downloaded & installed "restartless start" . I then downloaded adobe flashplayer to a cd & just normally closed firefox," X in upper right corner. I then downloaded flash from the cd to my system. Thanks for the help I can now watch online videos again.

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This is wat i get. The requested URL /bin/install_flashplayer11x32_mssd_aih.exe was not found on this server.

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its working thnx for the support